La ministre du Commerce a répondu lors de la séance parlementaire du 21 novembre 2023 à une question parlementaire du député de Port-Louis Maritime et Port-Louis Est concernant le nombre de complaintes du juillet à octobre 2023.
The Honourable Second Member for Port Louis Maritime and Port Louis East (Mr Abbas Mamode)
To ask the Honourable Minister of Commerce and Consumer Protection
Whether, in regard to consumer protection, she will, for the period July to October 2023, state the number of (a) trade premises inspected (b) complaints received and (c) contraventions issued?
Mr Speaker Sir,
I am informed that, for the period July to October 2023, the Consumer Affairs Unit of my Ministry has:
a) inspected 2,820 trade premises, including supermarkets, shops, pharmacies, bakeries, hardware shops, trade and market fairs, among others;
b) received 613 complaints relating to defective goods, misleading consumers, non-availability of goods, non-affixing of price label, selling controlled goods at higher prices, among others; and
c) issued 614 contraventions out of which 148 are Fixed Penalty Notices.
Mr Speaker Sir,
I am tabling a detailed list of those information.
